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Stronger Together: How Our Acquisitions Are Driving Customer Success 

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Within the past five years, Orbis has quickly evolved into a group of specialist businesses with a single purpose: to protect people, properties, and assets – with greater intelligence than before. 

At the heart of that evolution? A strategic programme of customer-focused acquisitions. 

Since January 2020, we have welcomed six strategic partners into the Orbis Group. Each selected partner held a focused objective – from an expansion of services to broader geographic reach, all with a shared culture of putting customers first. From the very beginning, this strategy has been about creating value – not just for us, but for our partners, their teams, and above all, their customers. 

Each business we’ve acquired was off-market and carefully selected as strategic partners that align with our business goals – a testament to our personal, values-led approach. The results speak for themselves: 

  • Each acquired business at least doubled EBITDA within 12 months of joining the Orbis Group
  • Our addressable market value grew from £80m to £800m within 5 years 
  • More than doubled our product/service offering to customers 
  • From 2018 to 2023 – staff satisfaction has increased by 7% in our annual index survey – placing us in the top quarter of companies

Strategic Growth. Tangible Results

Since our acquisition journey began five years ago, our group has scaled significantly:

  • People: Approximately 350 to 800 (128% increase)
  • Fleet: Approximately 100 to 350 (250% increase)
  • Locations: Approximately 15 to 25 (66% increase)

Our growth reflects more than ambition, it shows our ability to deliver a truly local service on a national scale.

Our Strategic Partners

We’ve carefully chosen partners who align with our standards and our objectives. Each one offered unique qualities that support our vision and strategy:

Optosafe (2020)
Orbis acquired Optosafe, the UK’s leading provider of temporary security solutions. This strengthened our technology offering with a range of bespoke, mobile security products. 

Veritas Property Management (2022)
The acquisition of Veritas, the UK’s top specialist in void property services, expanded our national footprint and enabled us to offer a more comprehensive service to customers. 

SecureSite UK (2023)
By acquiring SecureSite UK, we enhanced our presence in key geographic areas and extended our access control services across the UK. 

Vigilance (2024)
The addition of Vigilance has reinforced our mission to redefine guarding, introducing specialist expertise that goes beyond convention and sets a new benchmark for security services.

Optosafe Ireland (2024)
With Optosafe Ireland, we extended our CCTV and technology-led services across the UK, Republic of Ireland, and mainland Europe, supporting our European expansion plans. 

Panthera Group (2025)
Our latest acquisition, Panthera Group, specialists in tailored site set-up services, further strengthens our ability to serve customers in the construction and infrastructure sectors. 

By combining our strengths, we’ve been able to bring their services to new customers – delivering better value, choice, and service levels. 

Partner Perspectives

Across the Group, each partnership has delivered high levels of satisfaction – both within Orbis and among our partner companies. Here’s just a sample of what some had to say:

  • Veritas

    “As a privately owned company with a strong family culture, we wanted a partner who would honour our legacy while unlocking new potential. In just a year, EBITDA doubled, our reach expanded to new markets, and Orbis’ technology helped us create entirely new revenue streams. Most importantly, our people have grown into roles and opportunities we could never have offered alone.”

    James Gay – Former MD of Veritas now Orbis Group Commercial Director

  • SecureSite UK

    “Everyone’s retained their identity, and I think that’s important. When you take a step back, and look at everyone who’s involved in the group, they have all got a sense of identity and there’s something different about us all. But at the same time, we all very much feel like we’re part of Orbis.”

    Charlotte Miller – General Manager, SecureSite UK

  • Vigilance

    “Becoming part of the wider group is a unique opportunity for us to develop and sustain our ongoing evolution as security specialists, supplementing our market-leading licensed security and risk management products with enhanced technological and systems-based solutions”

    Seb Mackenzie-Wilson – Managing Director, Vigilance

  • Optosafe Ireland

    “We felt the growth pains that any company feels as you scale. Orbis gave us the backbone from HR to finance to operations. We needed this to help us scale into much bigger markets.”

    Ed Mulligan – Managing Director, Optosafe Ireland

  • Panthera

    “The relationship will accelerate our growth plans, allow us to invest in product development and fast-track the delivery of our innovative security products to projects across the UK. Our security products, combined with Orbis’s security technology, offer clients an industry-leading solution not seen before”

    Neal James – Managing Director, Panthera Group

What Our Customers Say

For us, growth is defined by customer satisfaction. We’re proud that clients, many of whom have trusted us for more than 10 years, tell us our service and relationships continue to improve year after year.

  • Carter Jonas

    We have partnered with Orbis for many years, and their ability to manage large-scale portfolios with impressive response times consistently stands out. They have demonstrated a collaborative approach, offering expert guidance to deliver solutions tailored to our specific needs.

    Operations Manager

  • Vinci

    “We have had support now from Orbis for a number of years across our retail portfolios. They have provided innovative security solutions when we have needed them and are always on hand when we need a cleaning team to support our customer. We have a great working relationship with the Orbis management team who are contactable 24hrs a day to assist.”

    Account Director

  • Mears

    “We’ve been working with Orbis for over ten years, and with our Strategic Account Director at Orbis Protect. I can say their tools and support have given us extra resources and tech without losing that personal touch. It really is the best of both worlds.”

    Quantity Surveyor

  • CBRE

    “Orbis do exactly what you ask them to do, on time and at a good price. Orbis are a preferred supplier for vacant units.”

    Account Director

A Unified Identity, A Stronger Future 

Earlier this year, we were proud to launch our refreshed brand identity – one that reflects the strength, diversity, and unity of the Orbis Group. 

We’ve grown – and the brand now reflects that. Clearer. Sharper. More representative of who we are today, and where we’re going. 

What’s Next? 

Our journey is far from over. We’re currently exploring further acquisitions and expanding our footprint into European territories, continuing our search for partners that share our values and vision. 

One thing remains constant: our focus on customers. We’re committed to continuously raising the bar in security and protection – improving satisfaction, service levels, and the technology and expertise behind it all. 

No matter how far we grow, our true measure of success will always be how well we serve the people who rely on us.