Advice and Guidance Lone Worker Site Security

Stronger together: how we enable security partners to deliver smarter security

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Across the security industry, organisations are facing increasingly complex challenges. From protecting high-value construction projects to ensuring the safety of lone workers and securing remote locations, modern risks demand solutions that combine expertise, technology and rapid response.

We work with clients across the UK and Europe through our network of security partners, enabling them to enhance their service offering with specialist technology, monitoring capability and operational support. This allows our partners to deliver smarter, more resilient protection for their clients while maintaining the human expertise at the centre of their operations.

Supporting security providers with technology and expertise

Security companies increasingly need solutions that complement their guarding services and allow them to offer enhanced protection to their customers.

By combining professional security personnel with intelligent monitoring technology, we help our partners create layered security models that improve visibility, response capability and operational resilience.

This approach allows officers to remain mobile and effective while technology provides continuous monitoring and real-time alerts when potential risks are detected.

 

Powered by our accredited Alarm Receiving Centre

A key part of how we support our security partners is through our accredited Alarm Receiving Centre (ARC) — our central control centre, that safeguards people, sites and properties across the UK through 24/7/365 monitoring.

From this integrated hub, our SIA-trained surveillance operators monitor thousands of CCTV systems, alarms and lone worker devices in real time, assessing incidents and coordinating rapid responses with mobile teams, keyholders and local police where required. Supported by Orbis AI, the ARC is designed to detect genuine threats quickly while reducing unnecessary alerts, ensuring a faster and more efficient response.

Our ARC currently:

  • Monitors 2,100+ CCTV towers
  • Supports 95,000+ lone workers
  • Oversees 3,500+ intruder alarm systems

Over the last 12 months:

  • Handled approximately 6 million alarms – an activation every 5–6 seconds
  • Achieves an industry-leading average response time of 11 seconds

With AI functionality reducing alarms presented to operators by 30% with 99.9% accuracy, our ARC enables our partners to deliver efficient, reliable and scalable security solutions to their clients.

Strengthening security through partnership

These examples highlight the role that collaboration can play in strengthening security services. By working closely with security providers, we help our partners expand their capabilities, integrate advanced technology into their services and deliver improved outcomes for their clients.

As the security landscape continues to evolve, partnerships between technology specialists and experienced security professionals will remain essential to delivering effective, adaptable protection. Together with our network of security partners, we continue to develop solutions that help safeguard people, property and assets – wherever they are needed most.