We’re always looking for ways to make managing your security and safety technology easier. That’s why we’re introducing a new update to the Sentry Portal, packed with features designed to give you more control, flexibility, and efficiency.
Managing your RedAlert Pro, Welfare, or Companion connections just got simpler. You can now update the phone number of a RedAlert Pro, Welfare, or Companion connection directly within the portal – removing delays and keeping your team protected without waiting for support requests.
A new Customer Contact section lets you store and share key contact details for anyone associated with your service. Whether it’s the person who manages invoices or the contact for a RedAlert escalation, all key details are stored securely in one place.
The new Manager Schedules feature lets you set up escalation updates in advance. Whether you’re adjusting rotas, covering holidays or planning shift changes, Sentry keeps your response structure ready – no last-minute edits required.
These enhancements are part of our ongoing commitment to deliver intelligent protection that allows you to stay in control, reduce admin time, and keep your people safe.
For more details, or queries regarding the new features, please contact your Orbis Account Manager or our lone worker support team – lwpsupport@orbisprotect.com
Are you looking for smarter solutions to protect your business? Subscribe today to stay up-to-date with our latest news and industry updates.
The latest RedAlert Professional iOS update introduces a refreshed user experience, enhanced functionality, and improved performance. This article highlights the key improvements i…
Across the security industry, organisations are facing increasingly complex challenges. From protecting high-value construction projects to ensuring the safety of lone workers and…
A number of new enhancements have recently been introduced within the Sentry portal, providing greater flexibility, improved visibility of alerts, and more control over how organis…
As part of our ongoing commitment to protecting both, we will be enforcing Multi-Factor Authentication (MFA) on the Sentry Portal from the 16th of March 2026.
How can we help?
Get in touch