We partnered with a leading UK supermarket chain to implement a 24/7 security solution across multiple high-risk and vacant sites. By leveraging intelligent, real-time monitoring and rapid response capabilities through Orbis AI, we delivered a proactive and efficient security service tailored to each location.
The result was a significant reduction in incidents, faster deployments, and improved cost efficiency through reduced reliance on manned guarding.
In May 2025, we were approached by a leading UK supermarket chain facing a significant challenge: they needed a comprehensive, 24/7 security solution to protect multiple sites across the country. With rising concerns around criminal activity and growing demands on in-house resources, the client was seeking a trusted security partner who could offer more than just a reactive presence.
Our client was looking for a proactive, technology-driven solution – one that could not only deter potential threats but also ensure rapid, real-time response to incidents as they unfolded. Importantly, the goal was to enhance external building security while also improving operational efficiency across their estate.
Some of the key challenges we faced included:
To address these challenges, we deployed a range of advanced temporary security solutions tailored to each site’s specific requirements. This included the use of RapidCam and Sentry Units, powered by Orbis AI, and also traditional CCTV systems, providing flexible and reliable coverage across all locations.
Orbis AI is our brand-new Risk-Rated Contextual Learning AI Platform. This intelligent system continuously analyses site-specific risks and dynamically adjusts monitoring protocols based on real-time conditions. By analysing event-triggered alerts, Orbis AI ensures that each incident receives the appropriate level of support by assessing whether a situation is either low, medium, or high risk, and escalates accordingly.
Through the implementation of our advanced AI-driven monitoring platform, the results have been both measurable and impactful:
In this example, Orbis AI was even able to detect an illegally parked car on the premises and relay the information to our Alarm Receiving Centre team for further escalation.
These outcomes highlight the power of combining intelligent technology with responsive service delivery – enabling our client to operate with greater confidence, security, and efficiency across their estate.
Our flexible installation teams also played a crucial role in the success of this deployment, ensuring swift and seamless installation across all locations, with minimal disruption to day-to-day operations.
Customer testimonial –
“Orbis has provided us with not just security hardware, but a smart, proactive solution that adapts to each site’s risk level. The AI platform and rapid response deployment have been instrumental in safeguarding our properties.”
