At the heart of Orbis’ advanced security operations is our state-of-the-art Orbis ARC (Alarm Receiving Centre), a centralised hub that ensures the safety and protection of people, sites, and properties across the UK. Our ARC is a fully integrated control centre that monitors thousands of CCTV systems, alarms, and Sentry units, making real-time decisions and responding swiftly to any security threats.
Each week, the ARC team manages over thousands of individual security events. These events are meticulously handled, ensuring that any suspicious activity or emergency is escalated to the appropriate mobile response teams, site-based keyholders, or even local police, as necessary. By working in close communication with law enforcement in real-time, we streamline the process of reporting incidents and ensure prompt action.
Externally audited response times consistently meet and often exceed industry standards, demonstrating our commitment to early crime detection and rapid police deployment. Our highly trained surveillance operators not only detect criminal activity but also facilitate the arrest of suspects on a regular basis. After each incident, detailed reports are compiled, providing our customers with a comprehensive timeline of events and our subsequent actions.
We also pride ourselves on our ability to swiftly set up protection, commissioning hundreds of new security systems every week. This flexibility, combined with our engineering support team, allows us to provide rapid solutions to clients in need of immediate security deployment.
Our accreditations
For over 40 years, Orbis has earned a reputation for reliability in security, establishing strong partnerships with police forces across the country. Our rapid, secure, and highly accurate operations have earned the trust of law enforcement, ensuring that the incidents we escalate are treated with the urgency they deserve.
During an active incident, the ARC team serves as a continuous set of eyes, relaying crucial information to police and first responders in real-time. Our surveillance officers, backed by the power and precision of Orbis AI, are trained to present emergencies with the clarity and urgency required. Each site’s dynamic risk rating is considered, and our proactive approach ensures that we act swiftly to protect what matters most.
By communicating clearly and continuously learning from every incident, we enhance response times and reduce the risks to people and assets, making every second count when it matters most.
A major security breach or a high-value theft doesn’t happen overnight. These crimes are often planned and researched months in advance. That’s where Orbis’ hostile reconnaissance detection comes in.
Utilising the power of Orbis AI, our officers are trained to detect signs of reconnaissance before criminal’s act. Criminals often assess security measures and look for vulnerabilities before even stepping foot on a site. Our team is equipped to spot these early signs and respond proactively.
By collecting intelligence from the outset, we gain a significant advantage should offenders return. With crucial evidence already in hand, we’re able to assist law enforcement in building a prosecution case and increase the chances of catching criminals in the act.
Our surveillance officers undergo an intensive and thorough training program to ensure they’re always prepared to handle any security challenge. The training consists of several phases:
Our officers are equipped with a comprehensive skill set that allows them to handle a wide range of scenarios effectively. These skills include:
