“During our time working with Orbis, we’ve found they have delivered excellent quality and value for money for our customers. The company are easy to deal with, and very accommodating if we need to divert to their services at short notice due to issues such as severe weather events or technical issues. Nothing ever seems to be any trouble.”
Chelmer Housing Partnership
Contact Centre Services
Outsourcing your contact centre day, night or around the clock couldn’t be easier
Orbis has over 10 years experience providing specialist call answering and contact centre services for large and small organisations across the UK.
When you go home, Orbis can take over and maintain access to critical services and provide support for your residents and tenants. Our Contact Centre operates a bespoke around the clock call handling service 365 days of the year, ensuring a seamless transition from day to night and week to weekend, bank holidays and Christmas shut-downs.
- Covering over 400,000 homes
- Open 24/7 365 days a year
- Supporting around 1,000,000 tenants
We own our own Alarm Receiving Centre which is highly rated by the UK Police, find out other services we can offer here.
Our Contact Centre Services
Telephone Handling Service
Email Response Services
Out of Hours Emergency Repairs
Live Chat Services
Anti-Social Behaviour Management
We’re flexible, only use us when you need us
Reduce your operating costs
Extend your opening hours
(Always on) seamless service
Dedicated to Care
As proud members of TSA, we are dedicated to continually improving our processes to improve the lives of our customers.
since 1981 Orbis has continued to innovate, invest and lead. With a clear commitment to our customers to deliver exceptional quality and value, Orbis is the market leader providing property and people protection in a range of sectors with a diversified client base, and we have the credentials to back our excellent service.
Want to speak to one of our experts about how we could help support your contact centre services? send us a message for a quick response.