Orbis Company Statement – Covid-19

A message from our CEO, Guy Other

Thursday – 26/03/2020

I’d like to update you about the steps we are taking to support our clients in response the coronavirus outbreak.

As you are aware, the government’s advice has changed since we last wrote to you and we know you will be facing unprecedented challenges. We are working overtime to ensure you can pick up any gauntlet that COVID-19 throws down.

As a consequence of our support of the emergency services, social care, lone workers and infrastructure, our staff have been authorised to provide essential services throughout this difficult period.

I wanted to re-assure you therefore that we remain fully operational – with our top priority being to provide top-class service and vital support.

These are anxious times for people from all walks of life and businesses of all sectors but our key objective will be to ease the commercial stresses and strains caused by coronavirus.

As a business we are taking every precaution to protect our staff, be that working remotely or safely on customer’s sites.

Our promise to you

Orbis is always dedicated to supporting our valued clients across the UK. We will continue to provide emergency security, protection and decontamination services as the national response to COVID-19 continues.

I am immensely proud of my team’s robust contingency planning, standing up to the challenges caused by COVID-19 and how we have been able to respond to clients’ needs.

Our thorough preparation means:

  • Our rapidly deployable security emergency response teams are on hand to protect property within 4 hours.
  • Our specialist cleaning teams can be mobilised to carry out decontamination cleans within hours.
  • Our rapidly deployable alarms and CCTV towers can be installed to properties and sites with additional options of steel screens, wood boarding and perimeter security solutions.
  • Our extensive branch office network remains operational.
  • Our gold award Contact Centre and Alarm Receiving Centre remain operational
  • Our technology and processes are robust and enable us to provide an uninterrupted service, be that from your local teams or on site.

Meeting future challenges

We know that coronavirus poses different challenges for our clients around operational resilience and capability, but I promise that Orbis will be with you every step of the way.

While we work together to beat coronavirus, please do get in touch if we can be of assistance in these areas.

Kind regards,

 


Guy Other
Chief Executive Officer – Orbis

 


Wednesday – 18/03/2020

We are closely monitoring the situation around the COVID-19 outbreak, as are many of our clients up and down the UK.

We have contacted all clients to update them on how we will continue to support them in these challenging times.

Now more than ever, our priority remains focused on continuing to provide excellent service to our clients and supporting them wherever needed.

We are taking all possible contingency steps and have robust plans in place to ensure that:

  • Our extensive branch office network remains operational.
  • We remain fully mobilised to support clients.
  • Our contact centres and switchboards remain operational.
  • Our technology and processes are robust and enable us to provide an uninterrupted service, be that from your local teams or on site.

Meeting future challenges

We know that coronavirus poses different challenges for our clients around operational resilience and capability. We can offer support around a number of areas – from maintaining day-to-day security operations with rapidly deployable security to responding to issues on sites and in offices with Coronavirus Infection Control Services.

Clients can continue to keep in touch with their local account manager or branch with any questions about how we can help. We have teams available 24/7 for your security needs.

I would like to thank them and our dedicated staff throughout the UK for their continued support.

 

Kind regards,

 

 

Guy Other
CEO, Orbis


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Guy Other - CEO Orbis Protect - Discussing Securing void properties and spaces