Property and Facilities Management
Keeping temporarily vacant properties safe and functional is vital for preserving their long-term value. Our solutions reduce risk and enhance tenant satisfaction while fostering a safe environment. This includes protecting your property from threats, ensuring insurance compliance, and promptly addressing maintenance issues.
We know that your time is valuable. As a full solutions provider, we streamline the supply chain, efficietly resolving your issues, so your property is available again.
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Property and Facilities Management
We are your trusted partner
As an approved supplier for multiple frameworks and insurers such as Aviva, Zurich, and Howdens, we work directly with you to deliver efficient, consistent, and cost-effective problem-solving solutions. Our customers trust us because we focus on solutions that help simplify your experience.
With over 40 years’ experience working with national and local property and FM clients, we know that unexpected issues can arise frequently. Our fully trained teams are ready to respond quickly from one of our 25 UK-based depots as and when you need them. We can offer valuable support in many areas.
Common requests include:
- Your property has suddenly become void due to tenant vacancy, damage, or insolvency issues, and it needs immediate securing
- You need to quickly arrange a property inspection or site survey to assess necessary damage, security concerns, utility issues, or potential health risks
- Unauthorised access from travellers, squatters, or other illegal activity has meant that you no longer have access to your property, or the building is no longer habitable
- Theft, vandalism, fire, or flood has caused issues with your property, and you need an effective solution rapidly
- Your insurer requires you to work with a fully accredited service provider, or your company needs a pre-vetted framework supplier
- You have varied requirements that would typically require multiple providers, making the process both complex and time-consuming
- You need complete transparency and reporting through an online system that keeps information secure yet easily accessible, both now and in the future
Solutions
Simplifying the process
We collaborate with a wide range of customer stakeholders including Property Managers, Facilities Managers, Risk Assessors, and Surveyors. Because of these relationships, we understand the importance of working with a proactive, trusted, and experienced partner with a hands-on understanding of the property industry.
By offering comprehensive property and facilities management solutions, all under one roof, we eliminate the hassle of working with multiple service providers whilst also providing enhanced cost efficiencies. We tailor our approach to your unique needs, working as an extension of your business to help you achieve your goals.
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Step 1
Free initial site survey
We offer a free, no-obligation survey to assess any issues or potential risks
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Step 2
Bespoke site plan
We provide a range of options, tailored to your requirements and budget
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Step 3
UK Delivery
We deploy our teams anywhere within the UK, usually within 48 hours of agreement
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Step 4
Account Manager
Your dedicated Account Manager will provide you with a comprehensive reporting system, including regular assessments and access to our client portal
24/7 Protection
Our Alarm Receiving Centre (ARC)
The ARC is our central control centre, with one mission: to safeguard people, sites, and properties across the UK through live monitoring of thousands of CCTV systems, alarms, and lone worker devices.
Each member of our ARC team is fully SIA trained to manage security incidents and coordinate rapid escalations to mobile response teams, on-site keyholders, and local police authorities when necessary.
- By utilising the power and speed of Orbis AI, our ARC team can detect and respond to suspicious activity or an onsite emergency
- Our security systems deliver industry leading uptimes – giving you the confidence that your site is fully monitored
- We have direct access to national police control rooms, bypassing 999 services and saving valuable time in emergencies
- Fully accredited BS5979 Cat II emergency service-approved response and data management standard: ISO27001:2013
- Fully owned military-grade building operating 24/7/365, with onsite back-up systems in the event of power failure
Why choose Orbis?
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Flexibility
Rapid call out is available for onsite emergencies, reducing the risk of further problems escalating
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Transparency
Accurate online data is supplied to include task performance and time savings for ease of benchmarking against customer KPI’s
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Service Delivery
Our network of 25 locations, ensures that we can usually be onsite within 2 days, anywhere within the UK
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Service Provision
Our multi-solution capability removes both the time and hassle of working with multiple suppliers
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Customer Service
Your dedicated Account Manager will go above and beyond to deliver exceptional service and work collaboratively with you to achieve the best results
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Related Case Studies
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Guinness Partnership
The Pyramids
Founded in 1890, Guinness provide social housing services through 155 local authority areas across England with a portfolio of over 65,000 properties.
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Mears Asylum Accommodation
Customised Security
Mears is committed to ensuring that asylum accommodation is safe, habitable and fit for purpose and will meet all contractual and regulatory standards.
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Wates
Living Space
The Wates Group, established in 1897, is one of the leading privately-owned construction, development and property services businesses in the UK.
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Building
Insurance Compliance
Our property inspection team survey hundreds of properties each day to ensure that they are safe, insurance compliant and examined for any factors that may cause future issues for the owner.
Read the case study
What do our customers say?
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“Orbis do exactly what you ask them to do, on time and at a good price. Orbis are a preferred supplier for vacant units.”
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“Working jointly with Orbis we are able to provide a comprehensive range of agreed proactive solutions that are viewed positively by our Underwriters. The photographs go a long way to help us evaluate the effectiveness of what Orbis have done in managing these unoccupied properties.”
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“Orbis’ response – within 45 minutes of the initial call – was excellent, the quality of work was also extremely high and offered great value for money”
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Frequently asked questions
What property facility issues do you support?
We support vacant, tenanted, and at-risk properties with practical, compliant solutions. This includes property inspections, emergency repairs, security measures, waste clearance, pest control, mould remediation, grounds maintenance, and minor building works.
How quickly can you assess and respond to problems at my property?
We offer a free, no-obligation site survey to assess risks and required actions. Once agreed, our teams can mobilise quickly from our nationwide depot network – often within 48 hours – to address urgent security or service requirements.
Can you manage both security and facilities services under one contract?
Yes. We provide integrated property protection and facilities management services, from CCTV and alarm systems to reactive maintenance and compliance support. Having one provider reduces administrative burden and ensures a coordinated, accountable approach.
How do I stay informed about inspections and completed work?
You’ll have a dedicated Account Manager and access to our portal where you can see detailed reporting, photographic evidence and activity logs. This ensures full visibility across your portfolio and supports audit and compliance requirements.
We are here to help
Talk to our team:
0800 083 0850
It all starts with a call
For more information about our solutions or to make an enquiry, please fill out our contact form or give our team a call. We’ll be happy to assist you.
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