Demand for a way to ensure staff safety at work resolved.

We have launched the new RedAlert Welfare application that allows employers to keep their employees safe from any danger they might encounter too, at and from work.


Organisations from sectors including manufacturing, retail, professional services, banking and finance are looking at how they can deploy technology to ensure their employees have the protection and support they need when working alone.

More than 33,000 of Our specialist Red Alert devices and applications have been sold to employers up to June this year – an increase of more than 8% when compared with the same period the previous year.

More than 33,000 of Our specialist Red Alert devices and applications have been sold to employers up to June this year – an increase of more than 8% when compared with the same period the previous year.

In addition, a rise in interest is being partly driven by organisations whose staff work in low risk professions and have not previously sought protection from traditional lone worker technology.

Almost 30% more enquiries have been made to Orbis Protect’s Red Alert Welfare team this year than in 2018.


Experts believe that this reflects the changes in the modern workplace, with an increase in flexible and remote working meaning that employers must think differently about how they look out for their staff.

We are responding to this by providing new services to organisations who have a duty of care to its employees, wherever and whenever they are working.

Our chief technology officer Shaun Wilcock said: “As an organisation that has provided protection services to workers over the last two decades, we are seeing a change in the types of organisations who need to provide this level of support for their staff.

“This reflects the changing way of how people work. Housing providers, local authorities and utility companies have long understood the importance of providing a real time support to their lone worker staff 24/7.

“With technology and social changes impacting on the way we work, and more people working flexibly and alone, our services and those of other providers need to adapt to reflect this.”

We have developed our smart solution to enable users to provide a reassuring touchpoint to colleagues and teams who are away from the office.


Available on a smartphone app, Red Alert Welfare connects users with personal support from Orbis’ dedicated alarm receiving centre if they feel unsafe while working.

One client who has been using Red Alert support is Sarah Johnstone, who is a neighbourhood co-ordinator at Thirteen housing association, a long-standing Orbis client.

Sarah said: “Over my eight-year career as a neighbourhood co-ordinator, I do think that being a lone worker has become safer than ever. Our discrete alarms really offer peace of mind and the alarm receiving centre is so valuable. Knowing there’s someone at the end of the device to listen, able to locate me using GPS and can get the emergency services to me if needed, feels very comforting as a lone worker.”

We already provide lone worker protection services for organisations including the NHS, Ocado, Transport for London and HS2.

New partnership for lone-worker protection

A new partnership of market-leading UK companies is set to greatly enhance the way UK employers provide technology to protect lone workers

Protection provider Orbis Protect has joined forces with Derbyshire-based workforce tech specialist TBS in a move that integrates lone worker security technology with users’ management platforms, making them accessible through a single device for the first time.

This partnership is expected to boost reliability and engagement levels with lone worker security technology, by providing users with a single point of access and avoiding the need for employees to have a second protection device. The solution integrates mobile workforce management and button alarms which lone workers can access using mobile devices to communicate with support teams if they require assistance.

Logo of TBS

This is the first time such a partnership has been set up in the lone worker protection industry. It could save major employers millions of pounds on providing lone workers with PDA devices, which are often underused.

Orbis Protect’s chief technology officer Shaun Wilcock said: “The services available to protect lone workers have evolved considerably over recent decades and we recognize that we need to lead the change that the industry needs to see.

“This new relationship with TBS is a ground-breaking development for the industry because it streamlines processes and provides users who work alone without direct supervision with the software to get jobs done more quickly. This has significant bottom-line benefits for employers and ultimately helps to keep users safer.”

Orbis Protect provides devices for more than 30,000 people who work alone every day, using sophisticated technology backed up by a responsive, knowledgeable support team. Clients include Ocado, the NHS, Transport for London and a large number of leading housing providers. TBS’ workforce management platform, provides features including mobile working, scheduling, job planning, Internet of Things and real-time management of an organization’s workforce.

Jon Poynton, TBS managing director said: Organisations today have a legal duty of care to protect their lone workers and colleagues who work alone. Our partnership with Orbis Protect will offer a smart solution to a long-standing challenge faced by the lone worker protection sector. 

“We think this will have far-reaching consequences, by offering users a much easier way to provide details about their location, communicate with members of a support team and ultimately ensure workers’ safety.

“We’re delighted to be part of the partnership and look forward to working with Orbis Protect and its partners to provide an even better service.”

Orbis achieve Platinum status with Constructionline


“For businesses who want to take a further step towards Health & Safety excellence” – Constructionline


Following a comprehensive online audit from a professional external assessor, Orbis received a glowing report, demonstrating our commitment to safe working practices for our teams and ultimately for our clients.


“Orbis operates a good Health & Safety management system with evidence of good coordination and communication of Health & Safety throughout the organisation.” – Auditor

To support how serious Orbis take safety, we have multiple industry recognised accreditations, including:

  • OHSAS 18001
  • ISO 14001
  • ISO 19001

Established in 1981 as the innovator in steel security solutions in the South East of England, Orbis have grown throughout the UK. Over the years, the business expanded to included: temporary alarm systems, Property Management, Lone Worker Protection, Pest Control, Property & Site Inspection services and much more.

With a workforce over 400 throughout the UK, based in 20 offices with over 130 vehicles in operation, Orbis deliver rapid response security solutions to reduce risk and maintain insurance compliance.